EgyptAir Austria: Amadeus Altéa CMS migrated EgyptAir successfully

Thursday, 22 May 2008

Amadeus Altéa CMS migrated EgyptAir successfully

“The modernization of our system by Amadeus is an important step to optimize our services for our customers specially regarding the E-Ticketing future” GM of EgyptAir Austria, Mohamed Moneir, stated.

“The IT modernization approach of EgyptAir should be an example for all airline companies which in the long run would like to take a leading position”, so Frederic Spagnou, Vice President, Airline Business Group of Amadeus.

Read the whole article http://www.amadeus.com/at/x67188.htm

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Phases of the QMS-Project of EgyptAir Austria

Benefits of a quality management system

This section explains how ISO management system standards put state-of-the-art practices within the reach of all organization.

In a very small organization, there may be no "system", just "our way of doing things", and "our way" is probably not written down, but all in the head of the manager or owner.

The larger the organization, and the more people involved, the more the likelihood that there are written procedures, instructions, forms or records. These help ensure that everyone is not just "doing his or her own thing", and that the organization goes about its business in an orderly and structured way. This means that time, money and other resources are utilized efficiently.

To be really efficient and effective, the organization can manage its way of doing things by systemizing it. This ensures that nothing important is left out and that everyone is clear about who is responsible for doing what, when, how, why and where.

Large organizations, or ones with complicated processes, could not function well without management systems. Companies in such fields as aerospace, automobiles, defence, or health care devices have been operating management systems for years.

ISO's management system standards make this good management practice available to organizations of all sizes, in all sectors, everywhere in the world.

The ISO 9000 family addresses "quality management". This means what the organization does to fulfill:

* the customer's quality requirements, and

* applicable regulatory requirements, while aiming to

* enhance customer satisfaction, and

* achieve continual improvement of its performance in pursuit

of these objectives.

ISO 9001:2000 and SME's

This section explains that small and medium-sized enterprises can also benefit from ISO 9001:2000 and points to some resources.

The ISO handbook ISO 9001 for Small Businesses (ISBN 92-67-10363-6) gives small and medium-sized enterprises (SMEs) advice on implementing ISO 9001:2000-based quality management systems.

The handbook has been written by a group of experts participating in ISO/TC 176, the ISO technical committee that developed the revised ISO 9000:2000 series. Their target audience is the small business operator who has neither the time nor the resources to spend on ISO 9001:2000 training courses. The full text of ISO 9001:2000 is included in boxes, section by section, accompanied by explanations, examples and implementation guidance in everyday terms.

Thursday, 22 May 2008

Amadeus Altéa CMS migrated EgyptAir successfully

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The Consultant and Project Leader

Directors Meeting - 10th May, 2008

Processes of EgyptAir Austria

Phases of the QMS-Project of EgyptAir Austria

The new way of EgyptAir Austria

Glossary about Quality Management System for EgyptAir-Austria

Process Description Form

Welcome to the site of our project "QMS for EgyptAir Austria"

Kick-Off Presentation English

Kick-Off-Meeting Presentation German

Action Plan

Blog Archive

Process & Policy

Action Plan

A New Quality Management System for our company according to ISO 9001:2008

Our Vision

Benefits of a quality management system